May 26, 2014 · To get into Program Mode on your Virgin Mobile phone, enter into the phone keypad the code of ##847446# (##VIRGIN#). As soon as you finish entering the last # symbol, the phone will take you into a special Program Menu. Activate Phone First note that in order to activate your phone in this way, you need to first enter your phone's ID either by phone (by calling 1-888-322-1122) or .
Manually Program the Device If the Activation is not successful, the handset must be manually programmed. From the home screen, tap the Phone icon. The handset must be in a Virgin Mobile coverage area complete the programming and activation process.
The handset must be in a Virgin coverage area to complete the programming and activation process. To verify Virgin coverage, visit the Virgin website. Scroll to Edit and press the OK key. Enter the Phone number in the MDN field and press OK. Enter the MSID and press Done. Scroll to Done and press the OK key. The handset will restart.
Assurance Wireless from Virgin Mobile is a Lifeline Assistance program that makes communicating possible at an affordable price. It is important to note that not all Virgin Mobile phones will work with the program. Fortunately, this does not mean that you are stuck with a generic phone.